Will be able to board

What happens after pre-boarding?

After pre-boarding, passengers in priority boarding groups 1 and 2 will start boarding. All other boarding groups will then be invited to board. Please note that all boarding groups will be called to board individually and in sequence.

Do you have a group boarding system?

Get your trip off to a great start by arriving at the gate well in advance so that your flight can take-off on time. We have introduced a group boarding system on all our flights to simplify boarding, reduce congestion at the gate and make things easier for you. You will notice a group number on your boarding pass, showing your boarding priority.

Where can I find my boarding group?

Your boarding group can be found on your boarding pass. Please only proceed to boarding when your group is called and keep your boarding pass and necessary travel documents handy. Passengers who check in together will, of course, be assigned to the same boarding group and will therefore also be able to board together.

Do I need a boarding pass?

Your boarding pass is required to board the ship and can also be presented when attending your muster station upon initial boarding. Your boarding pass can also be used for purchases on board until you are able to collect your voyage card from outside your stateroom/suite. After receiving your voyage card, your boarding pass may be discarded.

How does priority boarding work?

As an Executive Club Gold, Silver or Bronze Member or one world® equivalent, your priority boarding will automatically be reflected in the group number shown on your boarding pass. If you arrive after your priority group has been called, you can use the priority boarding lane to go through at your leisure.

How does quick boarding work?

This is how Quick Boarding works: Place your boarding pass with the barcode face down on the scanner. After a short verification process, the gate will be released and you can go through. If your seat has changed at short notice, the Quick Boarding turnstile will print out a new coupon with the updated seat information.