Tesla State Grid Weibo

Did Tesla employee's explanation shift blame to China's State Grid?

The video went viral online. Respondents on social media said the Tesla employee’s explanation avoided responsibility and sought to shift blame to China’s State Grid. In a statement on the Chinese social media platform Weibo, the State Grid’s Nanchang branch denied the allegations.

Why did Tesla apologize to the State Grid?

In response, Tesla apologized to the State Grid in a Weibo video citing a misunderstanding in the exchange with the Tesla owner. The company said the recorded conversation between the staff member and the customer was edited.

Does Tesla have a power grid?

The power grid provides electricity only according to the requirements of charging stations, Liu said, and Tesla has its own charging stations that have nothing to do with the power grid. Tesla delivered 137,500 Tesla Model 3s in 2020, making it the top-selling electric car in China, according to the China Passenger Car Association.

Is China's electric grid current too strong?

Tesla customer service staff later suggested China's electric grid current was too strong, and said it was not a vehicle failure. The State Grid Corporation's Nanchang branch responded on Sunday stating that the national grid current is "stable and normal," and the surrounding equipment of the charging poles were also operating normally.

Is Nanchang's power grid operating at a stable voltage?

In a statement on the Chinese social media platform Weibo, the State Grid’s Nanchang branch denied the allegations. “Our power grid has been operating at a stable voltage, and no abnormality has been detected,” the company said. “The equipment surrounding the charging poles was also operating normally.”

What happened to Tesla's inverter?

In a video secretly recorded and posted online by a reporter, a Tesla employee is shown telling the vehicle owner that a current overload in the national grid damaged the vehicle’s inverter. In an electric car, the inverter changes the battery’s DC electricity to AC to power the vehicle’s motor.