Energy storage new energy scam revealed

What are energy scams?

Energy scams involve people pretending to be energy companies or regulators to get your money or personal information. These scammers may pretend to be your energy company, say they’re from Ofgem or even from Energy Saving Trust to try and gain your trust.

Can a scammer sell your energy?

This is where a scammer claims to be from the energy regulator Ofgem. They may ask you to change your bank details or provide personal information to get funding or cheap energy. Ofgem will never ask you for personal information. They will also never sell you energy or show up at your house.

Are changes to our energy bills a scam?

Changes to our energy bills offer a prime opportunity for scammers to sow confusion – and this year is no different. In July, the government announced plans to scrap the winter fuel payment for millions of pensioners not claiming means-tested benefits.

Could a pre-payment scam lead to higher energy bills?

The UK’s leading fraud prevention service, Cifas, has issued a scam warning to gas and electricity customers following numerous reports from energy suppliers that many pre-payment account holders have been offered discounted prices by criminals, which could in fact lead to even higher bills.

Are energy scams illegal?

However, Cifas warns these techniques are illegal and customers should be aware that energy companies can detect when they have not received correct payment for the energy used and will charge the individual for this, resulting in scam victims paying even more for their gas or electricity.

What if a scammer claims to be from Ofgem?

on social media, including through adverts or sponsored posts. This is where a scammer claims to be from the energy regulator Ofgem. They may ask you to change your bank details or provide personal information to get funding or cheap energy. Ofgem will never ask you for personal information.